15.
“I work in a grocery store, and several things have changed. One: packaging is shittier. From the cardboard boxes being paper-thin to the cellophane wrappers being a joke to the glue holding boxes together, it has all gotten lower quality as companies cut costs. Two: the quality of the course has gone down. I field lots of returns every week from people complaining about a ‘defect’ that’s making their brand of snack or food taste ‘bad.’ However, it’s just the ‘new normal’ of the product. Common offenders are ice cream and desserts, and flavored crackers.”
“Three: quality control has fallen way downhill, and it’s widespread across major brands and different products. Several times a week, I get quality control issues ranging from boxes being half full compared to others to packages being boxed with air to defects like a whole box of sour patch kids missing the sour coating.
We try to catch what we can, but we get paid minimum wage and have a HUGE workload, so it often gets pushed onto the customer, and then I have to deal with it at customer service.”