Brand24 combines traditional social listening with AI visibility tracking. It monitors social media, news, blogs, reviews, and newsletters. It also tracks how ChatGPT, Gemini, Claude, and Perplexity discuss your brand.
Best for: Teams that want broad monitoring and AI analysis without enterprise-level complexity.
Not great for: Solo operators with low mention volumes.
Top features:
AI Brand Assistant: A conversational AI feature to ask questions about your data and receive actionable recommendations.
Broad source coverage: Monitors 25 million+ sources to identify trends and summarise brand conversations.
AI visibility tracking: Tracks mentions, rankings, and citations across major AI platforms as a paid add-on.
Brand24 pros:
- Combines brand monitoring and AI visibility tracking
- Real-time mention and activity alerts
- Competitor benchmarking and share of voice tracking
Brand24 cons:
- AI visibility requires a separate add-on
- No social media management tools
- Limited historical data
Brand24 pricing:
Plans start at $199/month, and a 14-day free trial is available.